All your pressing questions, answered

Ok, so how does this actually work?

If you are a seller - you should first create an account, create listings (skip stripe verification for now), and then subscribe to be a seller. Once your listings are approved, you can verify your account with stripe (use restashco.com as your business url). Once you sell an item, you have to ship it to the buyer and mark it as shipped. Once the buyer marks it as received, you leave both a review.

Why don't I see my listings on the site?

All listings have to go through moderator approval. Only those with an active restash subscription will have listings approved. Only listings that sell content relevant to this website will be approved. The delay is at most 24 hours, typically complete in a few hours. We will email you if we deny your listing with reasons why. You won't be notified when it goes live, so check back the next day!

Why do I have to give so much information to Stripe to get verified?

Stripe goes to great lengths to prevent criminal activity and fraud, which is why we choose to use them as our payment platform. It's not you, its the the folks hellbent on wrongdoing they are trying to aggravate.

I am trying to list my first listing. It says that there is something wrong with my Restash website when I try to verify on stripe. What do I need to do?

Swap your profile website to just restashco.com. If you still have issues, please email info@restashco.com.

I sold an item! YAY! Now what?

OMG Congrats! You did it. Now you need to ship the order to the customer. You need to ship the item within 14 days or else it will be auto-cancelled. Once you have shipped the item, you need to mark the item as shipped. Once the buyer receives it, they will be prompted to mark it as received.

I sold the item, sent it, and my buyer received it and marked it as received. When will I get my payout?

Once your buyer marks it as received (or 14 days after you have marked it as shipped), Stripe will release your payout and then it may take a few more days for the payout to reach your bank.